That have Microsoft Graph APIs to possess phone calls and online meetings, Organizations apps can relate solely to profiles having fun with sound and films to compliment the experience. Such APIs enables you to range from the following the new features:
- Entertaining sound effect (IVR).
- Name handle.
- Usage of actual-big date audio and video channels, including desktop computer and you may software revealing.
To use these types of Graph APIs in a groups app, you will be making a robot and you may establish specific additional information and you can permissions.
As well, the actual-day News Program allows spiders to activate having Communities calls and conferences using genuine-time sound, movies, and you can monitor sharing. A robot one participates in music or video calls and online conferences is actually a regular Microsoft Teams robot which have couple a lot more has actually always sign in the brand new bot.
This new Groups software reveal which have a couple most setup supportsCalling and supportsVideo , Graph permissions for the bot’s Microsoft Software ID, and you may occupant admin concur allow you to sign in the newest robot. From inside the registering a phone calls and group meetings bot to possess Teams, the fresh Webhook Website link are mentioned, which is the webhook endpoint for everyone inbound calls towards the bot. A software-managed media bot necessitates the Microsoft.Graphmunications.Calls.News .Online collection to gain access to the new video and audio news channels, in addition to robot have to be deployed for the a windows Machine server otherwise Screen Host visitor Os’s (OS) into the Azure. Bots to the Communities helps just a particular band of media platforms to possess video and audio articles.
Terminologies
- Songs or clips calls
- Label items
- Signals
- Phone calls an internet-based group meetings
- Real-go out media
Songs otherwise films phone calls
Contacts Communities is going to be strictly audio or video and audio. Unlike music otherwise movies call, the word phone call is used.
Telephone call versions
Calls are generally fellow-to-fellow ranging from men along with your robot, otherwise multiparty within robot and two or higher people in a group label.
A person can also be start a peer-to-peer name with your robot or invite their robot on an enthusiastic present multiparty label. This new multiparty label is not allowed yet , on the Groups associate software.
Chart permissions commonly important for a user so you can initiate a peer-to-fellow name together with your robot. Extra permissions are required to suit your robot to sign up a good multiparty name, and their bot in order to initiate an equal-to-fellow label that have a person.
A trip may start as peer-to-peer and in the end become good multiparty telephone call. The bot is also start multiparty phone calls because of the welcoming someone else, given their robot comes with the proper permissions. Whether your robot does not have permissions to sign up class calls whenever an associate adds another fellow member into phone call, their robot try fell about phone call.
Signals
To receive an inbound name, you enter an enthusiastic endpoint in your bot options. That it endpoint get an alerts whenever an incoming label is established. You could address the decision, refuse it, or redirect it so you can anyone else.
Whenever a robot is during a visit, discover APIs having muting and unmuting the fresh robot and also to start or stop revealing clips otherwise desktop quite happy with other people.
Calls an internet-based conferences
Out of a communities customer’s position, there are two main kinds of on line group meetings, ad hoc and you can planned. Regarding an effective bot’s perspective, each other online group meetings are exactly the same. So you can a bot, an internet meeting are an effective multiparty call between a couple of users and is sold with appointment coordinates. Appointment coordinates may be the metadata towards the conference along with botId , chatId of this conference, joinUrl , startTime or endTime , and so on.
Real-time news
Whenever a bot are engaging in a visit or online appointment, it will manage audio and video channels. When profiles chat towards the a visit, tell you themselves to the a webcam, or present the windowpanes from inside the an event, so you’re able to a robot it’s revealed given that video and audio streams. When the a bot wants to say something as simple as, press 0 to-arrive the newest driver inside the an interactive voice effect (IVR) scenario, it requires to experience a great .WAV file. Together, this is certainly referred to as news otherwise genuine-date news.
Real-time media relates to issues in which news should be canned during the real-big date, in lieu of playback away from prior to now registered music otherwise video. Dealing with news channels, such genuine-big date news channels, is quite complex. Microsoft has generated the genuine-date Media Platform to handle these scenarios in order to offload just like the most of the traditional heavy-lifting regarding actual-go out mass media processing to. In the event that bot solutions an incoming phone call otherwise joins a different sort of otherwise existing telephone call, it must share with the actual-day Mass media Platform just how media are addressed. While you are strengthening an enthusiastic IVR app, you can offload brand new pricey sounds processing in order to Microsoft. Alternatively, whether your bot demands immediate access so you’re able to media channels, you to definitely scenario is additionally served. There have been two kind of mass media control:
Service-organized media: Spiders work at managing application workflow, including routing calls and you may offload music running to the Microsoft Real-big date Media System. Which have provider-organized media, you have several options to apply and you can servers their bot. A support-organized media bot shall 
be implemented given that a good stateless services due to the fact it generally does not techniques media locally. Service-hosted media bots are able to use the second APIs:
Application-managed news: For a robot locate direct access on the news, it needs a specific Chart permission. Once your own robot has got the permission, the real-go out Mass media Collection, as well as the Chart calling SDK can help you generate steeped, real-time news, and contacting bots. A credit card applicatoin-organized bot have to be organized within the a glass environment. To find out more, look for application-hosted news spiders.