The Rise of Chatbots in Hospitality for Revamping the Guest Experience By Robert Reitknecht
Chatbots can make the customer experience personal without any cost of hiring any human. The point of attraction of the Brands can be that Chatbots which allows personalized interaction that the people especially millennials would expect. As Artificial Intelligence race is on, major tech companies are already developing Chatbots to serve their customer in a …